Recruitment Marketing — Reputation Management

Take charge of what candidates say about you online.

Our Indeed rating was dragging down apply rates and we didn't even know it. Haley built a review generation program — we're up a full star and applications followed.

Operations Director

Regional Staffing Firm

What's included in Reputation Management

Get more positive reviews, monitor candidate feedback and proactively protect your staffing firm's online reputation.

Every Reputation Management program includes:

  • Access

    the reputation management platform

  • Tailored setup for your business

  • Integration with 50+ online review sites

  • Branded email and text survey invitations

  • Real-time positive and negative review alerts

  • Response templates and crisis response guidance

  • Monthly progress reports and data uploads

  • Website widget for displaying positive testimonials

Don't let a few unhappy candidates define your reputation. Create a systematic way to collect feedback, encourage positive reviews and identify problems before they grow.

Is Reputation Management the right fit?

For staffing firms that want more control over the reviews candidates see—and better insight into the experiences behind them.

Reputation Management is a great fit if:

  • Your Google or Indeed rating is below 4.0 stars
  • You have stale reviews – and no consistent process for generating new, positive ones
  • You need an easier way to collect candidate feedback
  • Your team needs to know quickly when positive or negative reviews appear
  • You want to turn positive candidate experiences into visible social proof

How Reputation Management works

Ask for feedback systematically. Encourage your happiest candidates to share their experiences and provide a private way to tell you what went wrong.

Step 1

Upload Your Candidate List

Send your candidate list each month so feedback requests can be delivered consistently.

Step 2

Ask About Their Experience

Send branded email and text invitations and use Net Promoter Score methodology to identify promoters and candidates who had an average or below-average experience.

Step 3

Turn Feedback Into Action

Invite promoters to leave reviews on sites like Google, Glassdoor and Indeed. Give less-satisfied candidates a private feedback form to share their experience directly.

Step 4

Monitor & Measure

Get real-time review alerts, track progress with monthly reporting and display positive testimonials on your website.

Swipe to see each step

Take control of your online reputation.

Get a free reputation audit. We'll review your ratings across platforms, show where you're losing applicants, and outline a program to improve your online presence.